Suncloud Service is an independent, manufacturer-neutral after-sales provider based in Australia. We specialise in solar PV and energy storage, acting as the local service arm for overseas manufacturers who want to serve the Australian market with confidence.
We work for any OEM — no manufacturer bias, no competing agenda.
Deep domain knowledge of PV, inverters and battery systems.
Local language, local time zone and field coverage Australia-wide.
A proprietary service and ticketing platform at the core of everything.
We serve any OEM, with no competing agenda.
Just a 3-month notice period — you stay in charge.
Delivered to installers, retailers and homeowners on your behalf.
We've already invested in the platform you'd otherwise build.
We tailor the engagement to how you actually operate.
An onshore operation that represents your brand in-market.
A simple, collaborative path from first conversation to live service.
We discuss what a partnership looks like — often starting with L1, picking up all calls for your existing assets.
Based on our joint decision, we submit a clear proposal for your consideration.
A structured transition period to take over service smoothly and without disruption.
Your independent after-sales service partner in Australia — ready when you are.
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SUNCLOUD SERVICE